Avoid errors and improve data quality in Adobe Real-Time CDP

Adobe Real-Time CDP (Customer Data Platform) allows businesses to unify, segment, and activate customer data in real-time across multiple touchpoints, helping create personalized and meaningful customer experiences. However, data quality issues like inaccurate customer profiles, incomplete data collection, or mismatched segments can significantly hinder the effectiveness of your campaigns and personalization efforts. Trackingplan helps you monitor the accuracy of your data collection across all sources feeding into Adobe Real-Time CDP. By continuously validating your data collection processes and alerting you to any discrepancies or failures, Trackingplan ensures that your CDP always works with the most accurate and reliable data.
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COMMON PROBLEMS

Most common mistakes when using Adobe Real-Time CDP

Incomplete Customer Profiles

Challenge: Missing or incorrect customer data (e.g., email addresses or demographic info) results in incomplete profiles.

Impact: Inaccurate profiles lead to ineffective segmentation and poor targeting, reducing the impact of personalization efforts.

Misconfigured Data Sources or Integrations

Challenge: Incorrectly integrated data sources or missing fields from external tools.

Impact: Results in fragmented customer profiles and inconsistent data between platforms, undermining the unified customer view in Adobe Real-Time CDP.

Tracking Data Discrepancies Across Touchpoints

Challenge: Data collected from different touchpoints (e.g., mobile, web, email) doesn’t match or is incomplete.

Impact: Makes it difficult to build accurate customer journeys, resulting in disjointed personalization and inefficient campaigns.

Slow Data Activation or Latency Issues

Challenge: Real-time data feeds fail to update promptly due to technical issues.

Impact: Impacts your ability to deliver timely, relevant experiences or campaigns, causing missed opportunities.

Failure to Detect Data Loss or Quality Drops

Challenge: Without continuous monitoring, data loss or quality drops may go unnoticed.

Impact: Leads to gaps in customer data, which can undermine personalized marketing efforts and lead to misguided decision-making.

Continuous Data Source Monitoring

Track all your data sources feeding into Adobe Real-Time CDP to ensure completeness and accuracy, reducing data gaps.

Real-time Alerts for Tracking Discrepancies

Get notified immediately when data inconsistencies are detected, so you can take corrective action and avoid data fragmentation.

Cross-Touchpoint Data Validation

Monitor data collection across all customer touchpoints (web, mobile, email) to ensure consistency and accuracy across platforms.

Prevent Data Loss and Latency

Track the flow of data in real-time to identify and resolve any delays or issues before they impact your personalization efforts.

HOW TRACKINGPLAN HELPS

How Trackingplan solves your problems with Adobe Real-Time CDP

Trackingplan ensures the reliability and accuracy of your Adobe Real-Time CDP by monitoring your data collection processes and notifying you when discrepancies or issues arise, all without needing direct access to your platform or data destinations.
Support

Frequently asked questions about Adobe Real-Time CDP

Why are my customer profiles incomplete in Adobe Real-Time CDP?

Incomplete customer profiles often result from inconsistent data collection across channels or misconfigured source integrations. Trackingplan continuously monitors all inbound data streams, validating the structure and completeness of each payload to ensure every relevant attribute makes it into Adobe Real-Time CDP.

How can I fix missing or misconfigured data in my CDP?

Whether it’s a missing ID, a malformed property, or an untagged action, Trackingplan alerts you to any data issues in real time. You’ll know exactly what’s broken, where it’s happening, and how to resolve it before your segmentation or activation is affected.

Why is my customer journey data inconsistent across channels?

Fragmented data collection often causes disjointed customer journeys. Trackingplan cross-validates touchpoints across web, mobile, CRM, and other sources, ensuring a unified and consistent dataset feeds into your CDP—so your journeys are built on reliable insights.

How do I know if my real-time data is being updated properly?

Trackingplan tracks the flow and timeliness of real-time data updates. If data stops, is delayed, or arrives incomplete, you'll be alerted immediately, allowing you to act before downstream systems are impacted.

Do I need access to Adobe Real-Time CDP to use Trackingplan?

No. Trackingplan monitors your data collection process independently—validating that everything feeding into Adobe Real-Time CDP is correctly implemented without needing access to the platform itself.

Still have questions?

Can’t find the answer you’re looking for? Chat to our support team.

Our results in numbers

Achieve more by getting rid of manual processes and validations

From weeks to hours

Reduction of measurement error resolution time

90%

Hours saved per month per FTE

30h

Reduction in data errors in reports

80%

Improvement in campaign performance

15%

Efficiency increase in marketing automation

25%

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