Salesforce Customer 360

Salesforce Customer 360

Salesforce Customer 360 is a cloud-based customer relationship management (CRM) software that helps businesses manage their sales, marketing, customer service, and other related activities. It provides a centralized platform for businesses to store and manage customer data, track customer interactions, and automate various business processes to create a single, 360-degree view of each customer.

With Salesforce Customer 360, businesses can create personalized marketing campaigns, tailored product recommendations, and targeted offers based on individual customer preferences and behaviors. It also enables businesses to provide consistent and seamless customer experiences across different channels, such as email, social media, mobile apps, and websites. Furthermore, Salesforce Customer 360 provides tools for customer service and support teams to efficiently handle customer inquiries, resolve issues, and provide timely assistance. It enables agents to access complete customer profiles, including past interactions and purchase history, to deliver personalized and efficient support.

Salesforce Customer 360 & Trackingplan

Trackingplan automatically connects all the customer data that your apps and websites are already sending to all of your third-party integrations in just one dashboard to provide you with powerful cross-service insights while saving your company hours of work, infrastructure, and dedicated data teams.That's why you don’t need to give us private access to none of your data destinations. And that's why it supports any provider, including the ones that don't have an API, or even your in-house analytics systems.

Trackingplan

Trackingplan is a comprehensive platform designed to streamline data tracking implementation for businesses. With its easy-to-follow instructions and step-by-step guidance, users can quickly set up tracking technologies on various platforms such as websites, mobile apps, and APIs. The platform provides automated checks and validations to debug and address issues in data collection, ensuring the accuracy and integrity of the tracked data. Additionally, Trackingplan offers robust monitoring capabilities to detect errors and alerts users promptly, allowing for quick resolutions. This helps businesses maintain a reliable tracking system while providing valuable insights through interactive visualizations. Furthermore, the platform emphasizes data governance and compliance, allowing users to audit data access, manage permissions, and protect sensitive information effectively. Overall, Trackingplan simplifies tracking implementation, addresses issues through debugging and monitoring, and promotes data governance and auditability.